Salon Software Support

Remote Help

Welcome to remote support for ClienTrak & Leprechaun Salon Software. Click the GREEN button below to begin your remote session.

ClICK HERE TO BEGIN ScreenConnect Website Download

CLICK HERE TO BEGIN DOWNLOAD INSTRUCTIONS:
Your browser should begin to download the app.
Click on the download arrow in the top right corner of your browser.
Next, click on the app & launch it, this will begin the process.

A code will be provided by your support technician.

Support Information

Phone:
(412) 939-3777 (Ext 3)

Weekday Hours:
Monday: 9:00 AM to 6:00 PM Est.
Tuesday: 9:00 AM to 6:00 PM Est.
Wednesday: 9:00 AM to 6:00 PM Est.
Thursday: 9:00 AM to 6:00 PM Est.
Friday: 9:00 AM to 6:00 PM Est.

Weekend Hours:
Saturday: 10:00 AM to 4:00 PM Est.
* Please note Saturday support is on-call service and therefore not guaranteed. Voicemails will be returned same day, time permitting. Any unresolved voicemails will then be called the following Monday morning.

Additional System Information

Below are links to provider services that are utilized by ClienTrak & Leprechaun Software

SMS Services

TrueDialog Twilio

Merchant Services

Gusto Global Payments

Utility Services

Dialpad Dropbox OpenSRS ScreenConnect